XRM: Scheduled Reports Fails to Run

XRM: Scheduled Reports Fails to Run

1.Check XRM for the Task's Name, it can be found by Viewing the Task Log for the malfunctioning task and locating the 'Starting Scheduled Report' line.
         The task will be in the format XRM.<systemname>.<username>.<Fully.Qualified.Work.Directory>

2. Open XYGATERM, Select the Report, Select Schedule Tab, Re-Enter Schedule Information and Delivery Method and Save the Changes



3. Save the Schedule in XYGATERM (Enter the Windows user account password when prompted)



4. Open the Windows Task Scheduler, select Report and right click to open the Task Properties



5.  Check "Run with highest privileges" and click OK button
         


Warning: Do not click Hidden or change the Configure For options

6. Enter the Windows user account password when prompted

7. Run the task from the XYGATERM scheduler for the task to verify if the problem is resolved




If you are unable to locate the solution needed or if you need additional assistance please Click Here to open a case from our Customer Care Portal.