XS1: Monitor fails to run as scheduled - Collection failed XTR: open \node.$vol.subvolume.trconf error 12 \node

XS1: Monitor fails to run as scheduled - Collection failed XTR: open \node.$vol.subvolume.trconf error 12 \node

When a monitor fails to run as scheduled, the activities tab should be checked for error details. 

If a monitor fails with an error after initially being scheduled, subsequent monitors may fail to run. 

The error should be addressed and then the monitor must be re-saved.

Example:

If the Activities tab shows a collection failed due to an error 12 (file open) against the TRCONF, the solution is to ensure the TRCONF (or applicable file) is closed and re-save the monitor.

Editing the monitor configuration, choosing a future date and time, and then re-saving the monitor (with the file is closed) will resolve the issue.



If you are unable to locate the solution needed or if you need additional assistance, please Click Here to open a case from our Customer Care Portal.


 

 

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