How do I determine if HPE or XYPRO provides support for a product?

How do I determine if HPE or XYPRO provides support for a product?


The license file provided can be checked using the LICCHK macro to determine who provides product support.

>LICCHK <$vol.subvol.licensefile>

Example:

>LICCHK $SYSTEM.XYGATEMA.P28F001

XYPRO license check XYPRO Technology Corporation \NODE 20991231
XYPRO Technology Corporation     P28-0026 20991231 \NODE
--BEGIN XYPRO SIGNATURE
PUBLIC-KEY:
LICENSE-CREATE: 20170317-133919
CUSTOMER-NAME: XYGATE Security Solutions
CUSTOMER-NUMBER: 0099
PRODUCT: XYGATE-MA 20991231 20120319
  NODE: \ALL 0999 * 00/0 *        16
    FEATURE: 20991231 M-XYGATE ON
    FEATURE: 20991231 M-SFG ON
    FEATURE: 20991231 M-EMS ON
    FEATURE: 20991231 M-HLR ON

If the license shows a customer number of  0099 and/or contains  "HP-DIST", then HPE is the first contact for support.



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