XSW: "Incompatible database version" error generated during connection test

XSW: "Incompatible database version" error generated during connection test

Customer can use upgrade option on the XSW Data Management tool to upgrade the Database to the version compatible with GUI.

Steps:


1. Opening the XSW Data Management GUI
2. Making sure Server Instance Name and Authentication Mode are both correct.
3. Testing the connection to make sure it succeeds ( Click the Test Connection Button )
4. Back up the SQL database using the backup tab
5. Switching to the upgrade tab
6. Selecting the correct database from the drop down box.
7. Clicking the upgrade button

Cause:
This issue is caused by a version mismatch of the XSW SQL Database and the XSW GUI Application.




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