"License is Bad" error received for XTR portion of install when using IWIZARD to install XUA using XUABIN

"License is Bad" error received for XTR portion of install when using IWIZARD to install XUA using XUABIN

IWIZARD needs a single license for two products - one for XTR and one for XUA  This "double license" must be located in the distribution subvolume (P25DSDST) prior to running IWIZARD and that license must also include XTR.  The license should be name IP25F001,

For example, if using IWIZARD to .install or upgrade XUA , the two product license should look similar to the following,

--BEGIN XYPRO SIGNATURE
PUBLIC-KEY:
LICENSE-CREATE: 20130507-160018
CUSTOMER-NAME: XYGATE Security Solutions
CUSTOMER-NUMBER: 0099
PRODUCT: XYGATE-UA 20991231 20130501
  NODE: \ALL 0999 * 00/0 *        00
PRODUCT: XYGATE-MA 20991231 20100621
  NODE: \ALL 0999 * 00/0 *        00
    FEATURE: 20991231 M-HLR OFF
    FEATURE: 20991231 M-BASE24 OFF
PRODUCT: XYGATE-TRS 20991231 00010101
  NODE: \ALL 0999 * 00/0 *        00
  NODE: \ENCRYPT 0003 * 00/0 *        00


 This error occurs because you are using XUABIN as an origin, and that is what XYPRO customers get.  XYPRO customers have to put their license in P25DSDST first before installing, and it needs to include XTR.

An alternative is to use what HPE customers get, which includes a perpetual license for XMA, XUA, and XTR.  The location on our system for this is a ?distribution? or ?subvol? of files.  Find them at the subvols of these license files:

$DATAB.P80*QD*.IP25F001, depending on what version of XUA, XAI, and XTR you want, and code 500 or 800.


If you are unable to locate the solution needed or if you need additional assistance please Click Here to open a case from our Customer Care Portal.




    • Related Articles

    • XYGATE License Expiration

      XYGATEAC Product license file: P06F001 Macro to install license: XAC_INSTALL_LICENSE Expiration behavior: The DBSO program reads the license file on startup to determine when the license will expire. The license is checked once each day from then on ...

    • XUA: Install script execution failed with error

      Without the ?run? in-front of any macro/object execution then, TACL macro execution goes through the #pmsearchlist path for looking for the object/macro. If the #pmsearchlist does not have #defaults in it, the object/macro won?t be found. We have the ...

    • XYGATE: License Bad - has no signature

      This issue can be resolved by re-uploading the license in BINARY. When a license is uploaded in ASCII instead of binary, you will get this error message. Steps to resolve: 1. Purge or rename the bad license out of the way 2. Re-upload the license to ...

    • XMA: IWIZARD error during install Expecting a number or an arithmetic expression

      1. Uninstall XTR and XMA using UNIWIZ. 2. Purge staging subvol 3. Restart the install FUP DUP installation distribution subvol to the staging subvol Volume to the staging subvol OBEY IXYBIN Edit TACLINIT in the staging subvol and make the following ...

    • XUA: XUA_SYNTAX_CHECK fails if XUA license is invalid or expired in XUA 2.10 or below

      Install valid XUA license XYPRO ITID: 14444 - Contact XYPRO Support for latest update. If this article did not provide a solution, please open a case with our support team by sending an email message to support@xypro.com.